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Terms and Conditions

Thank you for visiting LilSugarplum.com. We hope your experience on our website is a positive one and that you come back again.

To help clarify any questions you may have, we present below the basic terms and conditions that govern your use of our site and purchases from Lil' Sugarplum. Please note that your use of our site and submission of orders constitutes your agreement to these terms. We may revise this agreement at any time, and you should visit this page periodically to review the terms of your use. Should you have any questions concerning any of our policies, please contact us.

Copyright

This website is expressly owned and operated by Lil' Sugarplum. Unless otherwise noted, all design and content appearing on LilSugarplum.com are copyrights, trademarks, and/or intellectual property that are owned, controlled, or licensed by Lil' Sugarplum. All worldwide rights are reserved. No part of this website may be reproduced in any form by any means without prior written permission.

All trade names of companies and other products are trademarks, registered trademarks, or trade names of their respective holders, and have been used in an editorial fashion only, with no intention of infringement of any kind. No such uses are intended to convey endorsement or other affiliations.

Limitation of Liability

Lil' Sugarplum does not warrant that the function or operation of this website will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available will be free of viruses or other harmful elements. As a visitor to and user of this website, you must assume full responsibility for any costs associated with the servicing of equipment used in connection with the use of our website. As a visitor to and a user of this website, you, in effect, agree that your access will be subject to the terms and conditions set forth in this legal notice and that access is undertaken at your own risk. Lil' Sugarplum shall not be liable for damages of any kind related to your use of or inability to access this website.

Inaccuracies

We endeavor to present the most recent, most accurate, and most reliable information on our website at all times. However, there may be occasions when some of the information on our website may contain unintentional inaccuracies. We present our content 'as is' and make no claims to its accuracy, either expressed or implied. We reserve the right to amend errors or to update product information at any time without prior notice. Lil' Sugarplum also reserves the right to refuse or cancel any orders for products that have been purchased at an inaccurate price, whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, kate quinn organics shall issue a credit to your credit card account in the amount of the incorrect price.

Colors

We have made every effort to display as accurately as possible the colors of our products that appear on the website. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

Indemnification

You agree to indemnify, defend, and hold harmless Lil' Sugarplum, its owner, employees, and agents from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Conditions Of Use

Enjoy your Lil' Sugarplum hair accessories! Use Only With Adult Supervision! We recommend that you remove your child's hair accessories before naptime, in the car seat (when they are out of your reach) and at daycare etc because our products are small and could potentially become a choking hazard. Our Lil' Sugarplum hair accessories are for use at your own risk. By placing an order with us, you agree that Lil' Sugarplum accepts no liability for use/misuse or lack of supervision while using our products. Thank you!

 

Shipping Policy

Price Chart

Shipping Cost Price Ranges
$3.00$0.01 - $ 35.00
$4.00$35.01 - $ 45.00
$5.00$45.01 - $49.99
Free shipping$50.00 - up
$8.00US Priority Mail

*I've kept shipping costs down so you can order more items. We don't make money off of your shipping. We just break even.

When will my order ship?

It will ship 3 business days after payment is received.

(Exceptions--when I am sick or on vacation it could be up to 10 business days before orders are processed).

What shipping method do you use?

We ship via the United States Postal Service by First Class. It typically takes 3-9 business days.

If you need your order quicker, i have also offered Priority Mail for a flat fee of $7.00. It typically takes 2-3 days to reach you.

Do I have to pay sales tax?

Only if you live in California (7.750%)

Do you ship Internationally?

Yes. If you live outside of the U.S., we are happy to ship to you as well. We ship just about everywhere in the world and at no extra charge. Our same shipping rates apply.

 

Return Policy

Lil' Sugarplum is a business run out of my family home. A lot of time goes into making each and every hair clip & accessory. As a stay at home mom, I ask you to keep this in mind when you purchase off my website. Please read the return policy below. Thank you for your understanding and support!

Lil' Sugarplum accepts returns for damaged items purchased via its website within 7 days of receipt of shipment. However, Items will only be accepted in their original and unused condition. Then you can make an even exchange for the same item you ordered. All sales are final on all merchandise.

Returns will only be made for items that can be verified to have been purchased through our website. Lil' Sugarplum will not take returns or exchanges for items purchased at retail locations or at sample sales.

A copy of the invoice or gift receipt that accompanied the web order must be included with returns or exchanges. There are no exceptions to this policy.

You must contact customer service at info@LilSugarplum.com prior to sending back any merchandise. Thank you for your support and business!

 

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